A range of new features and settings for volunteers have been introduced to give greater control to admins, including allowing non-attendees to see roles, enforcing minimum or maximum hours, and more.

Access

The Pre-approved menu has been renamed to Access to better reflect its usage. Badges can be granted access to specific roles through Allowlists and Blocklists.

Settings

Volunteer settings have been enhanced significantly.

The Attendees section specifies how existing badge holders can view volunteer roles.

This can be further managed using the Slots settings.

Slot cancellations can be open or restricted.

Minimum and Maximum hours may be enforced with soft and hard barriers that will warn or prevent volunteers from adding or removing shifts outside of the accepted range.

Public access from the attendee app can also be restricted and directed to the volunteer application process

Pending assignments can be set to reduce available capacity or not, allowing for full control of how volunteer slots are presented to prospective volunteers.

Attendee Experience

When the volunteer settings are “Restricted”, unauthorized attendees will see the volunteering menu items as locked.

An application to submit for access is shown when appropriate:

When slots are set to “By Application” the “Apply for roles” button will be displayed on the “My Assignments” page where the attendee can complete the application as would be done during registration.

Prospective attendees while viewing the volunteers area of the public information section of your convention will see the “Apply to volunteer” button which will redirect them to the chosen application form.